Digital Customer Service: stc Bahrain unveiled Bayan at LEAP 2026, a fully integrated next-gen contact center with Arabic-first voice and digital agents, real-time assistance, and automated quality/sentiment analytics—aiming to resolve up to 70% of routine contacts and cut handling times by up to 30%. IT Operations Transformation: stc Bahrain also signed a partnership with TCS to modernise IT operations, boost automation and managed services, and build a more resilient digital foundation. Engineering & BIM Skills: Applied Science University aligned its architecture and civil engineering tracks with Bahrain’s BIM push, linking 3D BIM with AI and GIS, supported by CIOB global accreditation. AI for Engineering Training: ASU courses offer training in using AI for engineering as part of the wider digital construction shift. Health Insurance Awareness: New studies say Bahrain’s health insurance reform will succeed best with stronger public communication and community outreach, not just new digital platforms. Diabetes Prevention in Schools: RCSI Bahrain trained 91 nursing/medical students to support a Diabetes Mobile Unit that teaches children healthier nutrition habits to reduce obesity and Type 2 diabetes risk. Sustainable Transport Recognition: Bahrain won Gulf awards for sustainable mobility, including a solar sustainability push at Khalifa Bin Salman Port and leadership in green transport. Water Security Tech: A focus on Atmospheric Water Generation highlights a scalable, lower-impact alternative to desalination for Bahrain’s future water needs. Local Industry & Retail: Contratech launched Hitachi’s first flagship HVAC showroom in Isa Town, expanding Japanese cooling and heating services.